Terms & Conditions

Terms & Conditions

Mangará Shoes BV — Last updated: June 2026

1. About Us

These Terms & Conditions apply to all purchases made through the Mangará Atelier online store (www.mangara.be), operated by Mangará Shoes BV, located at Atomiumsquare 1, 1020 Brussels, Belgium. Contact: info@mangara.be

2. Placing an Order

By placing an order on our website, you confirm that:

  • You are at least 18 years old

  • The information you provide is accurate and complete

  • You accept these Terms & Conditions and our Privacy Policy

There is no minimum order value. Once you place your order, you will receive an automatic confirmation by email. This confirms we received your order — the contract is finalised when we send your shipping confirmation.

3. Prices

All prices shown on our website include VAT. The price displayed at checkout is the final price you pay — no hidden fees.

4. Payment

We accept the following payment methods:

  • Credit card (Visa, Mastercard, Amex)

  • PayPal

  • Google Pay

  • Apple Pay

  • Klarna (buy now, pay later)

Payment is processed at the time of order.

5. Shipping

We offer free shipping to the following countries:

  • Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Orders are generally delivered within 5–7 business days. We ship via DHL. You will receive a tracking number by email once your order is dispatched.

6. Returns & Refunds

You have 30 days from the date of delivery to return your order, free of charge. Items must be unused and in their original condition. To initiate a return, please use our withdrawal form at www.mangara.be/pages/eu-withdrawal-form or contact us at customercare@mangara.be.

Refunds are processed within 7 days of receiving the returned items, using the same payment method as the original purchase.

7. Right of Cancellation (EU)

As an EU consumer, you have the right to cancel your order within 30 days of receiving it, without giving any reason. To exercise this right, contact us at info@mangara.be or use our withdrawal form before the 14-day period expires.

8. Product Availability

All products are subject to availability. If an item becomes unavailable after your order, we will notify you promptly and offer a full refund or an alternative.

9. Liability

Mangará Shoes BV is liable for defective products in accordance with Belgian consumer law. Our liability is limited to the value of the products purchased. We are not responsible for indirect damages or loss of profit.

10. Data Protection

We collect and process your personal data in accordance with our Privacy Policy and the Belgian Data Protection Act (GDPR). Your data is used solely to process your order and imp

rove your shopping experience.

11. Governing Law

These Terms & Conditions are governed by Belgian law. Any disputes will be subject to the jurisdiction of the courts of Brussels, Belgium.

12. Online Dispute Resolution

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. You may also contact us directly at customercare@mangara.be — we aim to resolve any issue within 48 hours.

13. Contact

Mangará Shoes BV

Atomiumsquare 1, 1020 Brussels, Belgium

Email: info@mangara.be

Phone: +32 475 31 83 14